: 4400 | 106119 | 11884
|
: 4 : 10 : 6 |
Cache.ndk saves time for users, but creates many problems too. Standard practice for any inexplicable client behavior is to delete cache.ndk first. I suggest the client should start with a fresh one every time Notes is launched. This would clear up MANY perceptions of Lotus Notes being "buggy" and eliminate many helpdesk calls.
|
1) Vlad Sh10122 (14 May 2010)
I think that cleaning the cache when you start to only during debugging, and then not always. That is the best option would be a parameter in the notes.ini. A global solution - to make the container of code (or configurations) that will be executed when you start the client.
2) David Hablewitz13448 (17 May 2010)
Enabling via a Notes.ini setting is a great idea Vlad.
Several demotions without explanation. I expect they are from developers or others who do not have to deal with user support on a regular basis who may not fully appreciate the impact of this. The intent here is to generate fewer support calls. So "during debugging" defeats the point, but providing the ability to push the setting out in a Notes.ini setting would be great.
The trade off here is adding a few extra seconds on initial retrieval of certain data/design elements to avoid a phone call to the help desk and at least 5-15 minutes of someone's time.
Several demotions without explanation. I expect they are from developers or others who do not have to deal with user support on a regular basis who may not fully appreciate the impact of this. The intent here is to generate fewer support calls. So "during debugging" defeats the point, but providing the ability to push the setting out in a Notes.ini setting would be great.
The trade off here is adding a few extra seconds on initial retrieval of certain data/design elements to avoid a phone call to the help desk and at least 5-15 minutes of someone's time.
3) Willy L53 (23 May 2010)
A better idea is to simply fix the process that supposed to update the Cache.ndk.
4) David Hablewitz13448 (24 May 2010)
Certainly. But corruption happens. If they could fix every cause of corruption then there wouldn't be a need for reporting bugs. In the case of databases, there is the fixup command. In Domino 8 it even runs automatically when it detects a database is corrupt. There is no fixup command for cache.ndk and no way fix it (or delete it and start fresh) without user intervention.
User intervention = call to help desk = wasted time for user and technician that could have been avoided = lowered opinion of the software.
User intervention = call to help desk = wasted time for user and technician that could have been avoided = lowered opinion of the software.
5) Bruce Lill6677 (02 Jun 2010)
I would prefer a Delete cache action like browser have to having it delete all the time. I know lots of customers that open and close Notes as needed.
6) Mike McPoyle409 (02 Jun 2010)
Should be policy driven. I'd like to get away from notes.ini settings. Desktop policy should be 'Delete cache.ndk' after XX lclient restarts. Clearing each time it starts might be t abit much, but this gives flexibility. I'd also like to see something similar for compacting the workspace.
7) David Hablewitz13448 (03 Jun 2010)
Notes.ini settings can be set via the desktop policy. Custom Settings tab - Notes.ini tab. Yes, a more automatic process for compacting the workspace and other local databases would be nice. Post that as a new idea.
Welcome to IdeaJam™
You can run IdeaJam™ in your company. It's easy to install, setup and customize. Your employees, partners and customers will immediately see results.
Use IdeaJam to:
- Collect ideas from employees
- Solicit feedback and suggestions from employees and customers
- Run innovation contests and competitions
- Validate concepts
- Use the power of "crowd-sourcing" to rank ideas and allow the best ideas to rise to the top
IdeaJam™ works with:
- IBM Connections
- IBM Lotus Quickr
- Blogs and Wikis
- Websphere Portal
- Microsoft Sharepoint
- and other applications.
IdeaJam has an extensive set of widgets and API's that allow you to extend and integrate IdeaJam™ with other applications.
Learn more about IdeaJam >>
IdeaJam developed by
