This may not be the place to post this -- but how many times have you contacted IBM/Lotus Support by phone and they have asked you your contact information once you've given them your customer number. Wouldn't it save time (and money) to have a database with customer contact information ...
When deleting users from the Domino Directory and select delete e-mail database, to be able to select delete archive database from server.
If you have ever issued a 'quit' command on the server console and then thought "No, I don't mean to quit!" as you watch the server tasks slowly shut down one by one like the unstoppable self-destruct sequence in an action/adventure movie, you understand.