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Correct the header info when sending to SMTP receipients 
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: 12
: 12
: 0
: Notes Client / Mail
: mail, notes, smtp
: Sean Harris320 14 Jan 2008
:
: / Email


I'm not sure if "displayed header information" is the correct terminology or not, but that's what I'm going with until someone corrects me.

This is not the first time I (and others) have asked for this.
Replying or forwarding e-mail to SMTP recipients completely destroys the displayed header information. See screenshot above.

Example:
Replying to an SMTP message (from Notes) converts the displayed header information into a table that displays in Notes like this (see screenshot)
______________________________________________________________________
This is how other mail clients converts the displayed header information, and how the recipient see it (below)
______________________________________________________________
From: travel@cruises.com [mailto:travel@cruises.com]
Sent: Tuesday, November 08, 2005 8:55 AM
To: Harris, Sean
Cc: joebob@cox.net
Subject: Fw: Important Information for Cruisers

Which would you rather get?

To make things worse. Because the Notes Client converts the displayed header information into a table, as you correspond with the other party, the tables from previous replies continue to get extra lines added to it. The results of which are old displayed header information tables that can take up half a page with nothing but line feeds.

This is very annoying and customers complain about it all the time.



1) Chris Linfoot421 (15 Jan 2008)
It's better in Notes 8, actually - much closer to what you describe as your requirement, though it still unnecessarily uses a table and could thus be further improved.

On reflection, that's a promotion from me.
2) Sean Harris320 (15 Jan 2008)
Chris,

I'm on R7, and it drives me nuts to have to cut this header information out, then paste it back as plain text, then fix the spacing and add the "From:" & "Sent:" info every single time I'm replying to an SMTP recipient.

If it could magically just strip out the table and re-format the text when sending outbound SMTP mail there would be a lot of happy customers . . . and BPs . . . and IBMers.










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