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When/If Notes Standard client craters, please add a policy-definable option to ask the user, "Notes just crashed the last 10 times you opened it. Would you like to start in Basic mode?" 
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We may want to disable this option in policy, but I'd like to see a default behaviour that asks the user to start in Basic mode if Standard mode repeatedly crashes.
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1) Craig Wiseman21176 (06 Jan 2010)
hmm. kinda surprised by the demotes. Maybe I'm the only one who's been hit by the "eclipse part of Notes died - sorry, you're SOL" situation.
What's the downside to this as a policy configurable ? At least you get the option to start up the client in some fashion.
What's the downside to this as a policy configurable ? At least you get the option to start up the client in some fashion.
2) Peter Presnell26400 (06 Jan 2010)
I think many people would be left wondering what th f**** is Basic mode? Those that understand what it means probably know how to Run Notes in Basic mode. Companies that want empployees running Basic client probably provide a separate desktop icon. I would suggest after 10 crashes we may want to send a note to the designated desktop support person to wake up! Or better still to his/her manager to do the waking up.
3) Bill Malchisky8252 (06 Jan 2010)
If a firm has fault recovery, depending on where the crash occurs, the admin may not be alerted. If they were and didn't proactively contact the user, they should be re-purposed. But I would think after 10 crashes, any user with a pulse will have called the Help Desk.
Regarding going to Basic mode as a work-around, well, I put my concerns in a similar post. Don't want to be redundant.
Regarding going to Basic mode as a work-around, well, I put my concerns in a similar post. Don't want to be redundant.
4) Craig Wiseman21176 (06 Jan 2010)
@2 Maybe call it "Safe Mode"? Anyone who's lived with Winders for a length of time would have a feeling for what that is....
5) Bill Malchisky8252 (06 Jan 2010)
p.s. Maybe, instead of opening in Basic mode, provide "Shall we contact the Help Desk for you to summon a technician?" IBM UC^2...could work well here.
Actually, only moderately difficult to implement in many cases--either opening a ticket or placing the call with the correct backend in-place, from a prompt.
Actually, only moderately difficult to implement in many cases--either opening a ticket or placing the call with the correct backend in-place, from a prompt.
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