Auto Reponse to Email 
Use this IdeaSpace to post ideas about the Notes Client.

: -14
: 3
: 17
: Notes Client / Mail
: mail, Lotus Notes, Auto Reponse
: Dale Dean1339 26 Sep 2008
: / Email
Include an agent to auto respond to received emails (external and internal). It could be similar to the Out of Office Agent or something as simple as the email signature option.
This would help admins a lot, s we would not have to ask a developer to create an agent.

1) Theo Heselmans9557 (27 Sep 2008)
You can use Rules to respond to incoming mails, including 'Send Copy to'.
Seems easy enough for end users to figure out.
2) Oliver Regelmann6412 (08 Jan 2009)
@Theo: How can I respond to an incoming mails using rules? I don't see an option for that.

This is often asked for by clients. The most often use case seem to be users leaving the company.
3) Nathan Chandler1754 (10 Feb 2009)
I'm promoting this because it is a common request and the simple agent doesn't provide enough control. Also, the Send Copy To rule is often disabled in Banks.

There are smarts in the OoO agent to prevent multiple replies to senders etc and the auto-reply agent should have smarts to not respond to delivery failure reports, other OoO agents, etc.
The ability to configure something like: Only reply once to a sender in a (for example) 24 hour period or only once with a subject similar to previous emails. It would be useful for messages like "Thank you for your support request <subject>. We commit to responding to you within x SLA."
4) Ruaridh McDonald884 (12 Jul 2009)
OpenNTF have a Shared Mailbox application that does this so it is should be easy enough to add this in as standard.


Welcome to IdeaJam

You can run IdeaJam™ in your company. It's easy to install, setup and customize. Your employees, partners and customers will immediately see results.

Use IdeaJam to:

  • Collect ideas from employees
  • Solicit feedback and suggestions from employees and customers
  • Run innovation contests and competitions
  • Validate concepts
  • Use the power of "crowd-sourcing" to rank ideas and allow the best ideas to rise to the top

IdeaJam™ works with:

  • IBM Connections
  • IBM Lotus Quickr
  • Blogs and Wikis
  • Websphere Portal
  • Microsoft Sharepoint
  • and other applications.

IdeaJam has an extensive set of widgets and API's that allow you to extend and integrate IdeaJam™ with other applications.

Learn more about IdeaJam >>

IdeaJam developed by

Elguji Software Logo