A frank how-to in winning trust and succeeding amidst budget cutting, organizational uncertainty and downsizing. It's a blend of management and technical techniques. For a few topics, code samples will be included. I'd like this to be run without being taped. The emphasis is on Domino/Sametime/Quickr Platform specifics for AIX, Linux, Windows on servers, Linux/Win/Mac for clients (all are in use). Versions go from Domino 4 through 8.x (yes, we have them all).
After ten years as an IBM/Lotus Business Partner, I left for the challenge of a corporate position. My company is The Washington Post Newspaper, which is part of several different entities under the umbrella of The Washington Post, none of which use Lotus Notes. This uniqueness of Lotus Notes adds a little extra drama. My professional experience is drawn from working with government, non-profit, SMB, and enterprise systems--as well as my current responsibilities.
Messaging and Application upgrades are painful because they interrupt processes, introduce risk, and require justification and budgeting. It is possible to survive the executives who want Exchange, those who are eager to outsource to GoogleMail and win over the techies that think anything with Lotus on it is Grandpa's Buick.
I'm borrowing the "Evidence-Based" terminology from recent medical and management methodologies, because I've found that approach to be extraordinarily effective in building momentum and communicating the upgrade process. My upgrades are preceded by a study and analysis, they are monitored with live stats, and they are followed up with comprehensive summaries.
If your company easily funds IT expenditures, is well-staffed, your systems are one version behind, and everyone follows all the recommended best-practice guidelines, then you won't need this session.