GUI design/behavioral inconsistencies confuse the end-user. When a user recieves a decline for a restricted room or resource, the approver has the option of including a decline reason. The reason is encapsulated within the mail notice and appears in the Inbox, the same as an automated decline notice. Put the info icon in the view to show there is information inside the meeting notice, like all other C&S documents.  Otherwise, the user will not know to open the notice and purge it. 

 

Smaller issue, I know. But, it is/should be an easy fix and will allow users to receive the helpful text inside--and hopefully save a help desk call.