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Tip of the day 
Use this IdeaSpace to post ideas about the Notes Client.

: 27
: 27
: 0
: Notes Client / Other
: tips, endusers, education
: Patrick Kwinten22008 24 Jun 2010
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: / Email
some programs allow the display of tips at start-up. this is a great way for self education.
 
we try to educate our users in using their Notes client more effectively (some might even start to like the program) but this is a very tedious job and we can only make it effective by sendin people mails with info or links to information sites.
 
a tip of the day option would do much good for end-users and administrator.



1) David Hablewitz14543 (24 Jun 2010)
You mean like the one you get when you set your home page to use the Basics with Calendar? (See the attached screen shot)

There is also a widget called the Lotus Learning Widget that you can push to everyone
{ Link }

You could also create a database with an RSS feed, but the users have to setup their own feeds since you can't push it to them like Widgets (See this idea: { Link } )

The real value is in being able to customize and control the Tip of the Day, starting with the existing list of tips and lessons they have. In other words, combining the knowledge of the learning widget and its ability to be pushed to the users with the concept of the home page link for tips and the daily updating available in an RSS feed.
2) Tim Paque2752 (25 Jun 2010)
GOOD Answer David!
3) Vlad Sh10374 (25 Jun 2010)
David, many people on the security policy of the company is not allowed internet access. Such companies have many.
4) David Hablewitz14543 (25 Jun 2010)
The Tip of the Day feature currently on the home page is static data in the design of the database. Notes databases can be set to provide RSS feeds. So neither of these would require access to the Internet. The Learning Widget requires connectivity to the Internet, but maybe you can contact IBM to see about caching that on an internal system to make available to users? In his original post, it says he sends links to information sites, so that is already assuming access to the Internet.

Also, I forgot to mention another method I have used similar to RSS feeds. That is to use a discussion database and enable the newsletter feature. Users can then sign up for the newsletter so as you publish a tips, they get notified via the newsletter. I typically set the newsletters to be weekly.
5) Patrick Kwinten22008 (27 Jun 2010)
@Vlad: you are right. Forced connectivity to the internet is definetely a NO-NO.

Why not re-use the help.nsf (or what is called) for the Client Help app. in a smart(er) way?

When Notes is mis-understood by it's users and IBM tries to solve it with selling video's I think the problem is not solved wisely.










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